Transform IT Management with Advanced CMDB and ITAM
Freshservice delivers enterprise-grade ITSM with AI-powered CMDB and asset management capabilities that drive efficiency, visibility, and control across your business.
Get a trialA modern CMDB (Configuration Management Database) serves as the foundation for effective ITSM (IT service management), providing a complete view of your IT environment and enabling better decision-making.
54% of companies
have or want to adopt a CMDB or similar repository.
82% feel that CMDB
is essential to their operations.
76% trust
that the CMDB is complete.
51% believe
their current CMDB's data quality is poor.
Source: Forrester’s Modern Technology Operations Survey, 2024
No matter what size your business, as it grows managing your IT assets and services effectively becomes increasingly complex. This is due to:
With Freshservice's advanced CMDB and ITAM capabilities, you can build a reliable single source of truth for your IT assets, automate routine tasks, and extend service management beyond IT. Whether you're managing 100 or 10,000 assets, Freshservice grows with your business, empowering your team to deliver exceptional service every step of the way.
Request a trialFreshservice combines powerful capabilities with unmatched usability:
Ready-to-use AI
Advanced CMDB
Robust asset management
Seamless integrations
No-code analytics
Elevate efficiency with enterprise-grade AI that helps amp up agent productivity, modernize employee experience, and unlock insights for decision-makers.
Make ServiceOps more effective, root-cause analyses more accurate, and change deployments more efficiently with a 360-degree-view CMDB.
Track hardware and software assets across their entire lifecycle with automated discovery, comprehensive reporting, and license management.
Integrate your IT and employee service management with the apps you use every day. With 1,200+ ready-to-install integrations in the Freshworks Marketplace.
Get quick and easy data analysis with built-in, customizable dashboards, reports, and widgets powered by AI.
As a Freshworks partner, we're here to help you unlock the full
potential of Freshservice for your business. With our expertise,
we'll guide you through implementation, customization, and best
practices to ensure your success.
Get in touch to request a demo and try Freshservice free for 14
days. Ready to see the difference it makes?
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71-75 Shelton Street, Covent Garden
WC2H 9JQ London